Our Voluntary Returns PolicyĪs well as your statutory cancellation rights described above, you can return most To exercise your cancellation right please visit our Returns Support Centre. With the day you receive the item (please see clause 2 of our Conditions of Use & Sale for the full instructions on cancellation and further information on your right ofĬancellation). You have the statutory right to cancel your order for any reason within 14 days beginning Guarantee your item will be found and returned, and no compensation is provided for If you have accidentally sent the wrong item to Amazon, please contact Customer Service as soon as possible as Amazon does not store mistakenly sent items. TheĬorrect item must be returned to receive a refund. Please ensure you enclose the correct and complete item when making a return. Where goods are not as described, not fit for purpose or not of satisfactory quality. To cancel the purchase of most items within 14 days. Occasionally though, we know you may want to return items and you have the right How long it will take for you to receive your refund, go to Refunds or contact customer services.Īt .uk we want you to have a positive experience every time you shop with For more information about our refund policies and Within a maximum of 7 business days after the refund is issued. You can see the refund in your bank account or credit card statement, In certain circumstances refund time frames Note: We will issue a refund, for a product shipped by Amazon, within a maximum of 14 daysĪnd confirm it with an automated e-mail. To learn more about how and for what purposes Amazon uses personal information (such as Amazon Store order history), please visit our Privacy Notice. You can change your choices at any time by visiting Cookie Preferences, as described in the Cookie Notice. Click ‘Continue without accepting’ or ‘Customise Cookies’ to decline these cookies, make more detailed choices or learn more. Third parties use cookies for the purposes of displaying and measuring personalised advertisements, generating audience insights, and developing and improving products. This includes using first- and third-party cookies which store or access standard device information such as a unique identifier. If you agree, we will also use cookies to complement your shopping experience across Amazon stores as described in our Cookie Notice. We also use these cookies to understand how customers use our services (for example, by measuring site visits) so we can make improvements. We use cookies and similar tools that are necessary to enable you to make purchases, to enhance your shopping experiences, and to provide our services, as detailed in our Cookie Notice.
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